Demystifying technical subjects since 1998



Wordsmith, Inc. clients include:

Motorola Solutions, Schaumburg, IL
Developed various manuals, installation guides, and sales planners using Arbortext Editor in a DITA content management system.

Motorola, Inc. Mobile Devices, (currently Motorola Mobility) Libertyville, IL
Created web tutorials to teach salespeople and consumers about Motorola's mobile devices. Project managed Flash web tutorial development with other vendors, managed the review process, and coordinated final production.

Microsoft Press, Redmond, WA
Authored seven Microsoft Certified Systems Engineer (MCSE) certification books for Microsoft Press.
MCSE Training Kits practice the skills information technology (IT) professionals need on the job and on the corresponding certification exam. MCSE Readiness Reviews test the readiness of IT professionals for the corresponding certification exam.

National Forwarding Company, Inc., Broadview, IL
Used Adobe Captivate to develop demos and tutorials to help the claims department learn procedures on a new system and help industry leaders understand system issues.

Developed user guide for proprietary system.

Developed and delivered customized Microsoft Outlook training for employees.

National Van Lines International Division, Broadview, IL
Optimized company website for search engines. Worked with staff members to update content, layout, and graphics. Devised strategies to promote the site locally and internationally.

GAB Robins North America, Inc., Parsippany, NJ
Developed a series of insurance claims how-to guides for three new automotive services products.

Rockwell Electronic Commerce, Wood Dale, IL
Designed and scripted a two-hour multimedia course to introduce new customers, product distributors, and employees to call centers.

National Move Management, Inc., Broadview, IL
Developed a booklet to prepare United States government personnel for the household goods moving process.

Village of Willow Springs, Willow Springs, IL
Created quarterly town newsletters.

Landmarc Environmental Systems, LLC, Naperville, IL
Developed flyers and PowerPoint presentations for products that monitor landfill gases.

Copyright 2015 Jill Spealman and Wordsmith, Inc. All rights reserved.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

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